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By GSMIweb on 21-Apr-10 22:59.
The early months of a job are the most important in determining whether the match between employee and organization is going to be successful or not. If the recruitment has been handled well and reasonable expectations have been set by all parties, then it comes down to the relationship between the employee and the manager. Ideally you will have a performance management system that incorporates WHAT people need to do through a job description and HOW they are to do it through core competencies and behaviours. However, whether you have that in place or not, early setting of expectations and provision of feedback is essential. Regardless of the seniority of the job, it is important that the new employee has some direction and receives information on how they are going. We have previously discussed Expectations of Success which are the targets for a new employee over the first few months - possibly even up to the first year.
It is not unusual for a new manager to find that his or her predecessor has, maybe for years, tolerated performance from a team of a lower standard than they are willing to accept. Not only has the newcomer to deal with the normal problems of gaining acceptance from the team, he or she has to step up to some difficult conversations early on in their relationship with people who are probably going to be resistant to changing their behavior. How do you convince a person to improve their performance when they have been paid, and maybe even promoted, for years, for what you consider to be sub-standard performance? This is a conversation that needs some careful planning or you could find yourself in a difficult and unpleasant conversation. There are three key points you should keep in mind.
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