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on 21-Apr-10 22:39.
In this article, CEO Pablo Contreras shares valuable insights into managing a complex organization delivering on equally complex customer requirements. He shares how InterComp leverages and adapts CPM tools, the Strategy Map and Balanced Scorecard to provide multi-cultural, multi-linguistic, and multi-faceted services across its sprawling, high growth enterprise. Contreras's Russian operation has taken the use of these tools to new heights. Its customers are a Who's Who's globally including Adidas, Motorola, Continental, IBM, Wrigley, Shell, RusAl, KMB-Bank, to name a few. And yes, InterComp's Customers love to see their Balanced Scorecard results. InterComp Chairman George E. Reese, voted "Outstanding Business Person of the Year" by the American Chamber of Commerce in Russia offers the following insights on the Balanced Scorecard, "The Balanced Scorecard is vital to a startup and early stage company for it provides the roadmap and focus for employees as they deal with rapid change and high growth and concurrently delivery outstanding results".
on 21-Apr-10 22:37.
Risk Analyst Enterprise Wide Risk Management
People play an extremely integral role in ensuring effective ERM. People make the decisions and manage the processes that determine the amount of risk an organization assumes. Because many are not trained to identify risk in their enterprise, motivating employees to support ERM is a universal challenge among organizations of all industries. By getting individual employees to understand how risk is related to their jobs and how their efforts ensure organizational stability, the adversity of ensuring cooperation and buy-in for ERM can be alleviated. In this session, you will learn how to establish buy-in and support for ERM among individual employees.
on 21-Apr-10 22:36.
For many organizations, risk is the stumbling block that prevents the seam-less execution of organizational strategy. Enterprise risk prevents a strategy from being communicated throughout an organization and creates a divide between business operations and the achievement of objectives. In this session, you will learn how risk creates the chasm between operations and strategic objectives and how risk can be managed to ensure organizational alignment to strategy.
on 21-Apr-10 22:31.
on 21-Apr-10 22:23.
Peet's Coffee & Tea
Of the global fortune 5000 companies over 50% of them use a scorecard to help manage their organization. This case study shows how Peet's Coffee continues to grow. Since 1966 they've had fanatical customer loyalty. We know performance management helps grow this sensation and it has helped create a staple business in San Francisco. At the core of every effective balanced scorecard, there is a strategy map that articulates organizational strategy and breaks it down to operational terms. Strategy maps show the cause and effect linkages between the four perspectives of the balanced scorecard. They reveal the relationship between organizational strategic objectives.
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