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Balanced Scorecard Training: Defining and Executing Strategy Using the BSC
The Balanced Scorecard is today's most widely used performance management system. This case study will showcase the principals in action.
- Understand the key principles and the evolution of the Balanced Scorecard
- Analyze the 4 Balanced Scorecard perspectives:
1. Customer
2. Process
3. Learning and Growth
4. Financial - Develope tools to implement a successful Balanced Scorecard within your organization